There’s nothing quite like having loyal customers.
Especially ones that have trusted us to care for their precious area rugs for year after year.
The only reason we have loyal customers is because we work hard to earn them.
Sometimes we make mistakes or completely miss something.
There isn’t a company out there that doesn’t.
But what separates us from all the rest is we take ownership of our mistakes.
What really stands out in the minds of those who we’ve served and let down is not the problem itself.
Rather it’s everything we do to correct it and make sure the rug owner is overjoyed with how it all turns out.
That’s why we have people like Brian T. who has trusted us for over 10 years to clean his carpets.