What Carpet Cleaners in Victoria BC CANNOT Do For Your Fine Area Rugs

I had a client come in one day and tell me story.

It started early one morning when she got up.

It was still dark out.

The street lights from outside lit the inside of the house enough to navigate without turning any lights on.

But not enough to see details.

So when she stepped on her wool area rug she didn’t see that the spot she stepped on was wet.

But she could feel it.

The squishy feeling between her toes was unmistakable and so was the smell.

Immediately she knew one of her pets had an accident during the night.

This was not the first time it happened.

And certainly would not be the last.

But what would be the last time that ever happened to her was the disappointment she received when she got that fine rug cleaned.

She thought how it got cleaned didn’t really matter.

So she went the economical route.

And hired an inexpensive carpet cleaner.

Someone who said they could come to her home and clean it right away.

At first it seemed like a good idea.

But after a couple of weeks it was clear.

Her decision to get a carpet cleaner to clean her fine wool rug was NOT a good one.

The rug looked clean but it didn’t feel soft anymore and the smell of urine was still there.

And that’s the thing about hiring carpet cleaners to clean your area rugs.

They cannot do a thorough job.

There is no way they can offer you guaranteed pet odor removal.

That can only happen at a company that specializes in cleaning area rugs.

A company that can properly and thoroughly remove the urine from your rug.

A company like Luv-A-Rug.

At Luv-A-Rug we have specialized equipment for cleaning fine area rugs.

Equipment we actually developed and sell to the entire rug cleaning industry under the brand name of RugBadger.

Plus we only ever use Woolsafe cleaning products so your wool fibers never get damaged.

Carpet cleaners on the other hand typically use chemicals meant for synthetic fibers that are too harsh for your wool rugs.

Luv-A-Rug also knows how to clean your rug without making the colors bleed.

The number of carpet cleaners who have ruined a rug’s colors with their hot water extraction equipment are too many to count.

I could go on and on but I think you get the idea.

When it comes to your area rugs…

… carpet cleaners in Victoria BC cannot properly clean a fine area rug in the owner’s home.

Especially if it has a pet accident.

  • They don’t have the proper equipment.
  • They don’t have the proper training.
  • They most certainly do not always have the right insurance.

So next time one of your pets has an accident on your fine rug…

…make the right decision and bring it to a company like Luv-A-Rug who specializes in cleaning area rugs.

For the best area rug cleaning in Victoria BC bring your loose carpets (aka area rugs) to Luv-A-Rug Service Inc at  445 Beta St.

Also be sure to visit the Luv-A-Rug Facebook page for cool contests (like weekend getaways, free rug cleanings, etc),  local events, trivia, and a whole lot more fascinating stuff.

Avoid Victoria Carpet Cleaning Companies For Area Rug Cleaning

On Saturday mornings I’m usually in my van.

Doing pick up and deliveries of rugs for all my customers who are unable to bring them to our shop.

When I talk to some of my new customers they like to tell me how they found Luv-A-Rug.

They went on Google and looked up carpet cleaning Victoria BC.

I find that funny.

Mainly because the term carpet used to mean area rug once upon a time.

But that term has since changed.

Carpets here in North America today now mean wall to wall carpet.

Unfortunately the term carpet cleaning in google does not usually bring up area rug cleaners.

That special breed of cleaners who specialize in the care and cleaning of loose rugs.

Especially ones made of natural fibers.

Like wool and silk.

Be warned though!

If you use a carpet cleaner to clean your area rugs…
…you are asking for trouble.

  • They do not have the right equipment to properly remove all the heavy dirt and grit from your rug.
  • Nor can they make your fringes look good.
  • Or do any kind of repairs.
  • Or offer a guaranteed pet odor removal.
  • Or be able to properly decontaminate your a rug if it had a pet accident on it.

There’s one other reason why you should never have a carpet cleaner handle your area rugs.

The chemicals they use are meant for synthetic fibers and too harsh for you wool, silk or other natural fibers rugs.

Those chemicals will reduce the life of your rug – not to mention make it look dull .


If you want to have you area rugs properly taken care of.

Stay away from the carpet cleaning Victoria BC companies.

They are great at cleaning wall to wall synthetic carpets.

But lousy on area rugs.

What you should do is bring them to a real area rug cleaning expert.

Like the Master Rug Washers you find at Luv-A-Rug who ONLY specializes in caring for area rugs.

And not a carpet cleaning Victoria BC company who “Claim” they are rug experts.


For the best area rug cleaning in Victoria BC bring your loose carpets (aka area rugs) to Luv-A-Rug Service Inc at  445 Beta St.

Also be sure to visit the Luv-A-Rug Facebook page for cool contests (like weekend getaways, free rug cleanings, etc),  local events, trivia, and a whole lot more fascinating stuff.

Best Carpet Cleaning In Victoria BC

The Best Carpet Cleaning In Victoria BC?

Well if we’re talking about loose carpets like area rugs, there are not very many companies you want touching them.

When it comes to Oriental carpets they should never be cleaned in home.

I cannot tell you how many horror stories I’ve heard from customers who made “the mistake”.

The mistake of letting an ordinary wall-to-wall carpet cleaner clean their Oriental rug in home.

And completely ruin it by using equipment designed for synthetic wall to wall carpets.

At first it looks clean and the customer thinks they got a great deal.

It’s not until much later when they see the colors of their rug had bled all over the place that they realize their mistake.

When they see all the darker dyes seeding into the lighter areas and making the whole ruglook horrible.

That’s usually when I get “the call”.

A frantic, desperate plea for help to fix their rug.

Many times we here at Luv-A-Rug can fix it.

It depends on a lot of different factors.

But the only thing you need to know is if your rug has a recent color bleed issue, you MUST bring it to Luv-A-Rug as soon as possible.

It’s like if a family member had a heart attack or a stroke.

The sooner you can get them into the hospital the better chance they have for a full recovery.

The same is true for you rug.

For the best carpet cleaning in Victoria BC (and color bleeding repair) bring your loose carpets (aka area rugs) to Luv-A-Rug Service Inc at  445 Beta St.

Also be sure to visit the Luv-A-Rug Facebook page for cool contests (like weekend getaways, free rug cleanings, etc),  local events, trivia, and a whole lot more fascinating stuff

Best Area Rug Cleaner In Victoria BC

Are you looking for the best area rug cleaner in Victoria BC? Or maybe on Vancouver Island?

The number 1 choice for fine area rug owners for over the past 2 decades has been Luv-A-Rug Services Inc.

But if you are some who likes to compare companies and find the best area rug cleaner for you – we invite you to compare by asking these important questions…

Do they belong to the Academy of Oriental Rugs? Luv-A-Rug is a founding member of this prestigious organization that only the best area rug cleaners of the world can be a member of. Companies belonging to this Academy have proven themselves to be of high integrity and care for rugs in a manner that is beyond the average cleaning company.

Are they on the trusted rug washers list of one of the rug industries most noted leaders, Mr. Barry O’Connell? (Click here to verify) Luv-A-Rug’s commitment to hand washing of high value and antique rugs, offer genuine hand weaving and repairs, to do restoration and curatorial work, give appraisals, to do no harm and never use bleach is what put the company on that list

Does anyone in the company have the designation of Master Rug Washer? Luv-A-Rug’s owner has completed the Master rug cleaning Program in Dallas TX, the rug program with the RIA and has attended the Rug Cleaning Technician program with the IICRC. He is also a frequent guest speaker at many rug related events around the world and LOVES to teach people in the industry how to build successful rug care business. It’s one of the many reasons why Luv-A-Rug is the best area rug cleaner in Victoria and Vancouver Island

Do they clean you rugs in home?
If they say yes – run away! Area rugs can never be properly never be cleaned in home. Here’s just a few reasons why…

  • Rugs need to be properly dusted to remove the heavy damaging dirt, grit and sediments at the base of the rug that can never be vacuumed up. All this heavy grit contain jagged edges that saw at your rug fibers every time you walk on them.Luv-A-Rug uses a specialized dusting machine called the RugBadger actually developed by the owner of the company and sold to rug cleaning companies worldwide.
  • The rugs need to be properly dried and not left wet on the floor (you would not believe how many hard wood floors were damaged by carpet cleaners who left a moist rug on the floor to dry like wall to wall carpet. Luv-A-Rug has a specialized room designed to dry your rugs quickly so no “funky” odors will ever occur in your rug.
  • If you have a natural fiber rug (wool, silk, etc) the cleaning solutions used by carpet cleaners are meant for synthetic rugs and can damage your fine rugs. Luv-A-Rug only uses safe, non toxic solutions designed to safely clean and revitalize the health of your rugs.
  • Rugs with pet accidents cannot be properly cleaned or decontaminated in home. Luv-A-Rug can properly decontaminate your rug AND guarantee total pet odor removal (something in-homes cleaners can never do).

Does the company use bleach in any of their cleaning procedures? Luv-A-Rug has a strict NO BLEACH policy because of the damage the chemical does to the fibers of the rugs. Even when diluted, the consequence you will experience is a rug with a severely shortened lifespan. To us the only people who use bleach in their cleaning procedures are those who are improperly trained, lazy or “make a quick buck at the expense of the owner” type cleaners.

Does the company use a tub to wash your rugs in?  Luv-A-Rug refuses to use a tub of any kind and will only hand wash rugs one at a time. Soaking rugs in a tub with other rugs only leads to cross contamination and exposes your rug to bleach. Because so much water is required to fill a tub (not to mention the time to fill it), companies who use this procedure will reuse the same filthy contaminated water to soak several rugs (like yours) – no matter what they say to the contrary. You wouldn’t want your rug exposed to pet contamination from a dozen other rugs would you?

Is the company a Woolsafe certified company? Luv-A-Rug is proud to be a WoolSafe certified company and immensely qualified to clean any synthetic or natural fiber rug (wool, silk, grass, etc) you may own and want to have looking new again.

Does the company have an in-house rug repair team that specializes in authentic hand repair of any type of handknotted rug? The team at Luv-A-Rug truly loves rugs and has gone to great lengths to bring in talented people who authentic rug repair specialists and weave magic and make your damaged rug look beautiful again.

Does the company offer color repair? If your rug has a discolored spot (like a bleach stain) Luv-A-Rug’s talented crew can fix that spot by using our specialized color dye techniques. No more having to hide those embarrassing spots any more!

Does the company have a large facebook following (over 86,000 likes) and offer interesting and fun advice, trivia & contests along with important community related announcements, etc.? Check out the Luv-A-Rug facebook page to see how we get involved with our customers and our community.

Does the company help the community by offering generous prizes for school fund raising activities, etc? Luv-A-Rug does and if you’re looking for for an interesting prize to give away at your next fundraiser, give Luv-A-Rug a call!

Those are some of the best questions you can ask if you’re searching for the best area rug cleaner in Victoria for your beautiful rugs.


Before and After Images of Rugs Restored at Luv-A-Rug

  • Wool Belgium rug with tattered cotton fringes
    Before: Belgium rug with tattered fringes