This is not our first time with Luv-A-Rug - we had two large 'oriental style' rugs of unknown origin cleaned by them 2 years ago, and were so delighted with the results that we asked Dusty to clean a very expensive Indian rug that we have had for around 50 years. It was much loved by generations of pets and children, and it showed. Dull, dusty and crusty feeling, and a bit whiffy...
When we saw our rug this week - clean and bright, silky to the touch, and smelling fresh, we could not believe it was the same rug! Its SO Beautiful!
The rug was picked up from our home in Nanoose, Dusty called to let us know what was required to clean it, kept us informed during the process, and then had it delivered back to us two weeks later.
I cannot say enough good things about the high level of service, excellent communications, and above all - the wonderful 'new' rug.
I have already told friends and family - don't trust anyone else to clean your good rugs.