We accept the following payment methods:
- Visa, Mastercard, and American Express
- Interac Debit
- E-Transfer
- Cash (exact change only)
- Cheques
Credit Card Processing Fee
A processing fee of 2.4% will be applied to all credit card payments. This fee reflects the cost charged to us by credit card providers.
No-Fee Payment Options
There are no additional fees for the following payment methods:
- E-Transfer
- Interac Debit
- Cash (exact change only)
- Cheques
By choosing your preferred payment method, you can decide whether to avoid processing fees.
Payment Terms
- Prepayment is required for all services before work begins.
- Cheques must be made payable to Luv-A-Rug Services Inc.
- E-Transfers should be sent to the email provided by our team. Please ensure the correct email address is used to prevent payment delays.
- We do not accept American Express, PayPal, or other digital payment platforms at this time.
- Any returned cheques are subject to a processing fee.
Deposits & Special Orders
- Some services may require a deposit before work begins. If applicable, this will be communicated at the time of booking.
- Special orders or custom services may require full or partial payment in advance.
Refund Policy
- Refunds fall under our Luv-A-Rug® Guarantee. Please refer to our guarantee policy at https://luvarug.com/our-guarantee/ for full details.
If you have any questions regarding our payment policy, feel free to contact us at (778) 533-7847.
Thank you for trusting Luv-A-Rug® with your rug care needs!
