Effective Date: Jan 1/2025
Thank you for choosing Luv-A-Rug for your rug cleaning and care needs. To ensure a smooth and transparent transaction process, please review our accepted payment methods and policies below.
Accepted Payment Methods
Luv-A-Rug accepts the following forms of payment:
- Cash
- E-Transfer
- Cheque
- Debit Cards
- Visa & Mastercard Credit Cards
Payment Terms
- Prepayment is required for all services before work begins.
- Cheques must be made payable to Luv-A-Rug Services Inc.
- E-Transfers should be sent to the email provided by our team. Please ensure the correct email address is used to prevent payment delays.
- We do not accept American Express, PayPal, or other digital payment platforms at this time.
- Any returned cheques are subject to a processing fee.
Deposits & Special Orders
- Some services may require a deposit before work begins. If applicable, this will be communicated at the time of booking.
- Special orders or custom services may require full or partial payment in advance.
Refund Policy
- Refunds fall under our Luv-A-Rug Guarantee. Please refer to our guarantee policy at https://luvarug.com/our-guarantee/ for full details.
If you have any questions regarding our payment policy, feel free to contact us at (778) 533-7847.
Thank you for trusting Luv-A-Rug with your rug care needs!