My experience with Luv-a-rug was excellent!

Steve picked my rugs from one address and delivered it to my new address. Not only did they look great, but Steve went way beyond just delivering them. He helped my partner and I roll out the large rug under an existing bed and dresser. We really appreciated the help, as it was heavy and awkward for us do it alone.

Steve was great to work with. Very personable, respectful, and friendly.
I would highly recommend Luv-a-rug!

I really appreciated the great service Luv-a-rug provided.

My very old and dirty rug was picked up and then later delivered back to me in much improved condition.

The colours are brighter now. Dusty provided information about its possible history and future care.

An initial concern was attended to very promptly. I highly recommend this specialized and friendly service.

I was very happy with the service.

My wool rugs look clean again which I enjoy and appreciate every day.

Any changes in pick-up and delivery were promptly communicated.

I will definitely recommend Luv-A-Rug to friends and neighbors.

Dusty came and picked up my two Persian rugs..one large from the dining room..and one from the study.

I had read about “Luv a Rug” in the Oak Bay paper..and moth damage. Dusty explained to me about the moths..also their cleaning process. The rugs were returned, cleaned and treated...colours look amazing..very efficiently replaced. Excellent service..so appreciated...For certain would recommend them to my friends and colleagues.

I had had my old Axminster wool carpet cleaned by Lug a Rug in the 90’s when I inherited it from my Aunt & a few times by in home carpet cleaners but was never really satisfied. When I saw a show on CHEK TV showing Luv a Rug’s cleaning procedure I thought “ This is what my carpet needs”.

I called & who did I get - the owner- Wow! He said we’ll have it picked up today and a few hours later these nice people picked it up.

Dusty called the next day to say that it was done & looked great but need new binding & quoted me a price for everything. I said go ahead. In less than a week he called to say that he was coming up Island & could deliver it on his way & he would be here in just over an hour.

How’s that for great service?Two hours later Dusty called & said his truck had broken down at Galaxy Motors & needed a part which they were waiting for. Ten minutes later Dusty called again & said they were lending him a vehicle & he would be here in 10 min.

He & his Buddy not only brought in my Gorgeous Sparkling Clean Carpet, they laid it down for me & put my furniture back for me. ( I had hurt my back)

It was such wonderful service & so nice to deal with the person in charge who knows what’s going on. It was such a smooth operation! Thanks Dusty & Crew! Awesome work??