Our rugs are all 5 years old and were in need of their first cleaning.

We have no pets or children, so they weren't stained but definitely needed brightening up.

Despite the pandemic, delivering and picking up our rugs was no problem at all. The results were excellent, and the rugs all look new again. We have dealt with Luv-A-Rug for about 20 years and have always had very good service.

A note of praise for Luv-a-Rug.

We had used their service a few years ago for some auto carpets and small rugs, with complete satisfaction with quality and price.

During a recent house renovation we decided to have a very large oriental wool rug cleaned, the old-style fringe removed, and a new underlay cut to fit.

Luv-a-Rug did an absolutely outstanding job in every way: prompt pickup (no charge for pickup or delivery), accurate cost estimate, the contracted work done quickly, continued storage of the rug and underlay for an extra 3 weeks while waiting on the renovations to be completed, delivery the day after being contacted, underlay and carpet accurately positioned in the room, and heavy furniture lifted back into place on the rug.

We are completely satisfied with all aspects of Luv-a-Rug services and would highly recommend the company.

In the meantime, we’re already planning to have the company next clean and repair a 80+ year old oriental rug.

Rand and Margaret Harrison

Victoria, B.C.

June 2020

I had had my old Axminster wool carpet cleaned by Lug a Rug in the 90’s when I inherited it from my Aunt & a few times by in home carpet cleaners but was never really satisfied. When I saw a show on CHEK TV showing Luv a Rug’s cleaning procedure I thought “ This is what my carpet needs”.

I called & who did I get - the owner- Wow! He said we’ll have it picked up today and a few hours later these nice people picked it up.

Dusty called the next day to say that it was done & looked great but need new binding & quoted me a price for everything. I said go ahead. In less than a week he called to say that he was coming up Island & could deliver it on his way & he would be here in just over an hour.

How’s that for great service?Two hours later Dusty called & said his truck had broken down at Galaxy Motors & needed a part which they were waiting for. Ten minutes later Dusty called again & said they were lending him a vehicle & he would be here in 10 min.

He & his Buddy not only brought in my Gorgeous Sparkling Clean Carpet, they laid it down for me & put my furniture back for me. ( I had hurt my back)

It was such wonderful service & so nice to deal with the person in charge who knows what’s going on. It was such a smooth operation! Thanks Dusty & Crew! Awesome work??

My area rug had just your basic grime on it.

Dusty came by and picked it up, and also folded up the underlay. I received the rug back in excellent condition; the cleaning had been done expertly and the colours returned to their previous brilliance. Please note that the rug is nearly 40 years old.

Dusty is a pleasant and cheerful man who has a good community spirit. His business has donated rug cleaning services to charitable causes. I heartily recommend Luv a Rug.

Dusty came and picked up my two Persian rugs..one large from the dining room..and one from the study.

I had read about “Luv a Rug” in the Oak Bay paper..and moth damage. Dusty explained to me about the moths..also their cleaning process. The rugs were returned, cleaned and treated...colours look amazing..very efficiently replaced. Excellent service..so appreciated...For certain would recommend them to my friends and colleagues.