Dusty came and picked up my two Persian rugs..one large from the dining room..and one from the study.

I had read about “Luv a Rug” in the Oak Bay paper..and moth damage. Dusty explained to me about the moths..also their cleaning process. The rugs were returned, cleaned and treated...colours look amazing..very efficiently replaced. Excellent service..so appreciated...For certain would recommend them to my friends and colleagues.

Our rugs are all 5 years old and were in need of their first cleaning.

We have no pets or children, so they weren't stained but definitely needed brightening up.

Despite the pandemic, delivering and picking up our rugs was no problem at all. The results were excellent, and the rugs all look new again. We have dealt with Luv-A-Rug for about 20 years and have always had very good service.

We have an 8ft by 10ft Nepalese wool area carpet which has never been cleaned in the 20 years we have owned it.

It had no stains, damage prior to calling Luv-A-Rug but it was in need of cleaning. We originally contacted "Consider It Clean" for a quote and they advised they no longer clean area rugs and referred us to Dusty at Luv-A-Rug.

We called Dusty; he gave us a date and time to come to the house for an assessment. He came the date and time and called us to give us a head's up of his arrival. He was also combining services for others living in our area.

We instantly felt confident in his ability to perform; his written quote was reasonable and the timeframe for doing the work was also reasonable.

The service of having someone pickup the rug and return it was most helpful. Dusty is very knowledgeable and personable. We are very pleased with the service, will use it again and will also recommend it to others.

Dusty was great to work with. He picked up our rugs, and delivered them so I didn't have to do the heavy work. They all came out fresh and very much cleaner and nicer than when we sent them. We can recommend Luv A Rug strongly

This is not our first time with Luv-A-Rug - we had two large 'oriental style' rugs of unknown origin cleaned by them 2 years ago, and were so delighted with the results that we asked Dusty to clean a very expensive Indian rug that we have had for around 50 years. It was much loved by generations of pets and children, and it showed. Dull, dusty and crusty feeling, and a bit whiffy...
When we saw our rug this week - clean and bright, silky to the touch, and smelling fresh, we could not believe it was the same rug! Its SO Beautiful!
The rug was picked up from our home in Nanoose, Dusty called to let us know what was required to clean it, kept us informed during the process, and then had it delivered back to us two weeks later.
I cannot say enough good things about the high level of service, excellent communications, and above all - the wonderful 'new' rug.
I have already told friends and family - don't trust anyone else to clean your good rugs.