We have an 8ft by 10ft Nepalese wool area carpet which has never been cleaned in the 20 years we have owned it.

It had no stains, damage prior to calling Luv-A-Rug but it was in need of cleaning. We originally contacted "Consider It Clean" for a quote and they advised they no longer clean area rugs and referred us to Dusty at Luv-A-Rug.

We called Dusty; he gave us a date and time to come to the house for an assessment. He came the date and time and called us to give us a head's up of his arrival. He was also combining services for others living in our area.

We instantly felt confident in his ability to perform; his written quote was reasonable and the timeframe for doing the work was also reasonable.

The service of having someone pickup the rug and return it was most helpful. Dusty is very knowledgeable and personable. We are very pleased with the service, will use it again and will also recommend it to others.

Fast and friendly service, I am disabled so was pleased with the free pickup and delivery...

...they made my EXTREMELY dirty Persian Hamadan so Clean and beautiful I hardly recognized it...fantastic service I HIGHLY RECOMMEND LUV-A-RUG!

My experience with Luv-a-rug was excellent!

Steve picked my rugs from one address and delivered it to my new address. Not only did they look great, but Steve went way beyond just delivering them. He helped my partner and I roll out the large rug under an existing bed and dresser. We really appreciated the help, as it was heavy and awkward for us do it alone.

Steve was great to work with. Very personable, respectful, and friendly.
I would highly recommend Luv-a-rug!

Our rugs are all 5 years old and were in need of their first cleaning.

We have no pets or children, so they weren't stained but definitely needed brightening up.

Despite the pandemic, delivering and picking up our rugs was no problem at all. The results were excellent, and the rugs all look new again. We have dealt with Luv-A-Rug for about 20 years and have always had very good service.

A note of praise for Luv-a-Rug.

We had used their service a few years ago for some auto carpets and small rugs, with complete satisfaction with quality and price.

During a recent house renovation we decided to have a very large oriental wool rug cleaned, the old-style fringe removed, and a new underlay cut to fit.

Luv-a-Rug did an absolutely outstanding job in every way: prompt pickup (no charge for pickup or delivery), accurate cost estimate, the contracted work done quickly, continued storage of the rug and underlay for an extra 3 weeks while waiting on the renovations to be completed, delivery the day after being contacted, underlay and carpet accurately positioned in the room, and heavy furniture lifted back into place on the rug.

We are completely satisfied with all aspects of Luv-a-Rug services and would highly recommend the company.

In the meantime, we’re already planning to have the company next clean and repair a 80+ year old oriental rug.

Rand and Margaret Harrison

Victoria, B.C.

June 2020