Our rugs are all 5 years old and were in need of their first cleaning.

We have no pets or children, so they weren't stained but definitely needed brightening up.

Despite the pandemic, delivering and picking up our rugs was no problem at all. The results were excellent, and the rugs all look new again. We have dealt with Luv-A-Rug for about 20 years and have always had very good service.

I really appreciated the great service Luv-a-rug provided.

My very old and dirty rug was picked up and then later delivered back to me in much improved condition.

The colours are brighter now. Dusty provided information about its possible history and future care.

An initial concern was attended to very promptly. I highly recommend this specialized and friendly service.

We have an 8ft by 10ft Nepalese wool area carpet which has never been cleaned in the 20 years we have owned it.

It had no stains, damage prior to calling Luv-A-Rug but it was in need of cleaning. We originally contacted "Consider It Clean" for a quote and they advised they no longer clean area rugs and referred us to Dusty at Luv-A-Rug.

We called Dusty; he gave us a date and time to come to the house for an assessment. He came the date and time and called us to give us a head's up of his arrival. He was also combining services for others living in our area.

We instantly felt confident in his ability to perform; his written quote was reasonable and the timeframe for doing the work was also reasonable.

The service of having someone pickup the rug and return it was most helpful. Dusty is very knowledgeable and personable. We are very pleased with the service, will use it again and will also recommend it to others.

I had had my old Axminster wool carpet cleaned by Lug a Rug in the 90’s when I inherited it from my Aunt & a few times by in home carpet cleaners but was never really satisfied. When I saw a show on CHEK TV showing Luv a Rug’s cleaning procedure I thought “ This is what my carpet needs”.

I called & who did I get - the owner- Wow! He said we’ll have it picked up today and a few hours later these nice people picked it up.

Dusty called the next day to say that it was done & looked great but need new binding & quoted me a price for everything. I said go ahead. In less than a week he called to say that he was coming up Island & could deliver it on his way & he would be here in just over an hour.

How’s that for great service?Two hours later Dusty called & said his truck had broken down at Galaxy Motors & needed a part which they were waiting for. Ten minutes later Dusty called again & said they were lending him a vehicle & he would be here in 10 min.

He & his Buddy not only brought in my Gorgeous Sparkling Clean Carpet, they laid it down for me & put my furniture back for me. ( I had hurt my back)

It was such wonderful service & so nice to deal with the person in charge who knows what’s going on. It was such a smooth operation! Thanks Dusty & Crew! Awesome work??

Luv-A-Rug has washed carpets for us in the past.

Our hand-knotted Nepalese living room rug needed a refresh -- it came home bright and clean, perfectly dry, and with no odour or artificial scent.

The pickup and delivery service was excellent (10 x 13 heavy carpet) -- care was taken not to damage any furniture, etc. when removing/returning the carpet.

Luv-A-Rug does a great job all-around.