We have an 8ft by 10ft Nepalese wool area carpet which has never been cleaned in the 20 years we have owned it.

It had no stains, damage prior to calling Luv-A-Rug but it was in need of cleaning. We originally contacted "Consider It Clean" for a quote and they advised they no longer clean area rugs and referred us to Dusty at Luv-A-Rug.

We called Dusty; he gave us a date and time to come to the house for an assessment. He came the date and time and called us to give us a head's up of his arrival. He was also combining services for others living in our area.

We instantly felt confident in his ability to perform; his written quote was reasonable and the timeframe for doing the work was also reasonable.

The service of having someone pickup the rug and return it was most helpful. Dusty is very knowledgeable and personable. We are very pleased with the service, will use it again and will also recommend it to others.

Dusty came and picked up my two Persian rugs..one large from the dining room..and one from the study.

I had read about “Luv a Rug” in the Oak Bay paper..and moth damage. Dusty explained to me about the moths..also their cleaning process. The rugs were returned, cleaned and treated...colours look amazing..very efficiently replaced. Excellent service..so appreciated...For certain would recommend them to my friends and colleagues.

Luv-A-Rug came to our home to provide an estimate for our 3 Persian rugs and picked them up for cleaning that same day. The rugs required thorough cleaning and we also opted to get the moth-resistant treatment. The estimated time for the service was accurate and we liked the convenience of the pickup and delivery service, and the cleaned rugs look great and exceeded our expectations. We went with Luv-A-Rug because we had heard good things about them and after using their services, we would highly recommend them. They are so knowledgeable about the types of rugs we have and knew the best way to treat them. It was an excellent experience and results.

This company has excellent service; pick up was quick and so was home delivery.

The rug had pet issues and now it is so clean & fresh.

Such a hospitable company to deal with and most certainly recommend them.

It was such an easy experience. Give them a try folks.

Thanks to Dusty for everything.

Luv-A-Rug has washed carpets for us in the past.

Our hand-knotted Nepalese living room rug needed a refresh -- it came home bright and clean, perfectly dry, and with no odour or artificial scent.

The pickup and delivery service was excellent (10 x 13 heavy carpet) -- care was taken not to damage any furniture, etc. when removing/returning the carpet.

Luv-A-Rug does a great job all-around.